On-Site Technician Support – Filter Changes Made Easy
At Fix My Water, we make filter maintenance simple. Our qualified on-site technician can visit your home to replace your filters, check system performance, inspect seals and fittings, and ensure your full home system is running at peak efficiency.
Whether it’s a routine annual change or you need help troubleshooting, our technician provides fast, friendly and reliable service backed by our family-owned business.
Safe, clean water year-round — professionally maintained for complete peace of mind.
Onsite Filter Service Packages
Gold Service — $88 inc GST
Replacement of up to 3 filters with professional onsite installation.
Premium Service — $132 inc GST
Replacement of 4 or more filters for a complete system refresh.
Ideal for Full Home, UV, RO and UF systems.
Please note:
To ensure a smooth and efficient installation, filters must be purchased before your technician's visit. Please note this service is available in select metropolitan areas only — call us to confirm availability in your location.
All pricing includes labour, installation and GST.
Pairs well with
Family-Owned · Locally Trusted · Latest Technology
Premium Customer Support (excludes overseas)
10-Year Warranty on Full Home Filtration Systems
5-Year Warranty on Reverse Osmosis and Ultrafiltration Systems
On-Site Technician Support – Filter Changes Made Easy
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Customer Support
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Contact Us
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FAQs
For more information or to schedule an on-site consultation, please Contact Us.
What makes Fix My Water the best choice for home filtration?
We provide premium filtration systems designed for Australia’s toughest conditions, ensuring your family’s health and safety. Trust the same system we use in our own homes, backed by personalised service from start to finish.
What is the difference between your three water filtration systems?
At Fix My Water, we offer a range of filtration systems designed to meet different needs:
- 3 Stage Full House Filtration: This system provides essential filtration for your entire home. It removes common contaminants like sediment, chlorine, and other chemicals, ensuring cleaner, safer water from every tap in your home.
- Our 5 Stage Full House Filtration with Remineralised RO System offers the ultimate in whole-home protection, removing contaminants and adding back essential minerals for pure, healthy water throughout your home.
- Our 5 Stage UNDER BENCH Remineralised RO System delivers ultra-clean, mineral-rich water from a single point like your kitchen tap.
Each system is designed to meet specific needs, so whether you’re looking for whole-house protection or the purest drinking water, we have a solution for you.
Is your product manufactured in China?
Yes. Our systems are manufactured in world-class facilities that also produce components for many of the world’s leading water filtration and appliance brands.
Every Fix My Water system is built to our strict specifications using premium materials, commercial-grade components and Australian compliance standards, ensuring long-term reliability and performance.
By partnering with globally specialised manufacturers, we’re able to deliver higher quality engineering and materials while maintaining exceptional value for Australian families.
What system removes the most contaminants?
The 5 Stage Full House Filtration with Remineralised Reverse Osmosis (RO) removes the highest amount of contaminants, offering comprehensive filtration that includes the removal of heavy metals, fluoride, PFAS, Asbestos and other impurities, while also adding back essential minerals.
What contaminants does the 3 Stage full-house filtration system remove?
The 3 Stage Full House Filtration System removes common contaminants such as sediment, chlorine, volatile organic compounds (VOCs), and other chemicals. It helps to improve the taste, odour, and softens the water to provide an overall quality of the water throughout your home.
Fluoride testing independently conducted by Dr John Kapeleris, BSc (Hons), MBA, PhD, FAICD: Fluoride treatment in Australian capital cities ranges from 0.6–1.1 ppm. The test held in SE Qld was 0.8 ppm reduced to 0.51 ppm (36.25% fluoride reduction)
What contaminants does the remineralised RO system remove?
The Remineralised Reverse Osmosis (RO) System removes a wide range of contaminants, including:
- Heavy metals (like lead, mercury, and arsenic)
- Fluoride, PFAS, Asbestos Fibres
- Chlorine and chloramines
- Nitrates and sulphates
- Volatile organic compounds (VOCs)
- Pesticides and herbicides
- Bacteria, viruses, and other microorganisms
- Dissolved salts and minerals
- After purifying the water, the system adds back essential minerals such as calcium, magnesium and potassium etc, to enhance the water’s taste and health benefits.